Executive Team

Michael McCloskey

Chief Executive Officer

Michael McCloskey brings a wealth of business experience to FrontRange Solutions. He has served in key upper management roles including CEO/Chairman Kana Communications, President and Director of Genesys Telecom, CFO and VP of Operations for Network Appliance, CFO and VP of Operations for Digital Microwave Corp., CFO for Wavefront Technologies, and Controller for Everex Systems Inc.

Michael has helped several technology firms launch initial public stock offerings, including Kana Communications, Genesys Telecom and Network Appliance. Genesys later was sold to Alcatel, a French telecommunications company, for $1.2 billion.

Bill Auvil

Vice President, Support

Bill oversees the daily operations and development of the company’s global technical product support, customer care and maintenance renewals operations. He has a wealth of practical management experience and an extensive background in technical support, customer services, marketing, and sales. An expert in establishing customer intimacy as a key business driver, he has served on CRM industry boards such as: Customer Support Management and the Help Desk Institute.

Bill joined FrontRange Solutions from Sykes Enterprises Incorporated, located in Tampa, Fla. At Sykes, he established a proven formula for success with his talent for strategic planning, service delivery, call center management and help desk services. Prior to Sykes, Bill spent almost 20 years with IBM in senior management roles where he developed strategies to market support services to customers.

Steve Baker

Vice President, Finance & Administration

Steve Baker is responsible for the Finance and Administration functions at FrontRange Solutions. With over 25 years of finance and operations experience in enterprise software, operating systems, telecommunications and computer hardware, Steve brings a wealth of experience from large public companies to private startups. Steve was most recently at PeopleSoft as VP, Revenue Operations. Steve has also served as CFO of Roamware, President & COO and CFO of Geoworks, CFO of Unix System Labs, CFO of the Software Systems Group at Bellcore, as well as other senior financial roles at Octel Communications, Lucent, Novell and AT&T.

Greg Higham

Vice President, Chief Information Officer

As CIO, Greg Higham brings to FrontRange a proven background in leading IT businesses to success through the alignment of IT solutions and business objectives. In this key role Greg is responsible for leading the company’s global focus on its world-class technology infrastructure, including implementing and evolving information systems and tools that enable aggressive business growth.

Prior to joining FrontRange Solutions, Greg held various senior management positions including VP and CIO at Witness Systems, vice president of worldwide customer services for Epiphany (acquired by SSA Global) and other senior management information technology and customer service roles with Inovis, Peregrine Systems, Harbinger, Premenos and Tandem Computers.

Franklin P. Huang

Vice President, General Counsel

Franklin P. Huang is responsible for all legal affairs of FrontRange. Prior to FrontRange, he led the in-house legal departments at Genesys Telecommunications and Kana Communications, helping both companies launch their respective initial public offerings and grow as public companies. Frank also served as a corporate attorney with the law firm of Brobeck, Phleger & Harrison representing emerging growth companies, venture capitalists and investment banks with emphasis on venture financings, mergers and acquisitions and public offerings. He has also served as a quantitative research analyst in Salomon Brothers' mortgage research group in New York.

John O’Brien

Vice President, Asia Pacific

John O’Brien oversees the growth of FrontRange Solutions’ business throughout the Asia Pacific region. Markets include the Association of Southeast Nations (ASEAN), North Asia, and India. John brings a wealth of experience to FrontRange, including a history of success at Genesys Telecom where he established and built the Asia Pacific region. John will lead FrontRange’s Asia Pacific Expansion Strategy, including penetration of Japan, Korea, Southeast Asia, and China.

Kevin Smith

Vice President, Products

Kevin Smith is responsible for product management for all FrontRange Solutions’ product lines and provides leadership for product strategy and product roadmaps. Accruing over 20 years of technical, management, and executive experience in technology and software, Kevin previously held positions as Business Manager for Manufacturing, Director of Product Marketing, and Vice President of Solutions Management at Manugistics, Inc., Project Manager and Vice President of Operations positions at Avyx, Inc., as well as Flight Design Manager and CPS Development Team Lead with NASA (BTI) at the Johnson Space Center in Houston, Texas.

THE FRONTRANGE FAMILY

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